GroupMerch

FAQ

Good questions.

How much does it cost?+

Designing and previewing is free. You only pay for what your group orders. Flat per-item prices: tees $16.99 to $36.99 across six styles (classic cotton, everyday soft, our signature soft retail tee at $23.99, garment-dyed, and two boxy cuts), tanks $27.99, sweatshirts $34.99, trucker hats $27.99, totes $19.99, frosted pint glasses $18.99, koozies $9.99. Payment collection, reminders, and fulfillment are included; shipping is $8.99 flat and free over $199. No minimums, no subscriptions.

How does payment collection work?+

Choose your ordering mode. You can pay upfront and send reimbursement links, let guests pay themselves, or collect everyone's payment before the order is placed. We track who's paid and send reminders automatically.

Do I need any design skills?+

None. Pick a theme, choose a slogan, and we create custom artwork you can tweak until it's right, then preview it on real products before anyone pays. Everything matches across every product you choose: tees, sweatshirts, pint glasses, koozies, totes, and more.

Can I see it before I pay?+

Yes, always. You approve the artwork and preview it on photorealistic product mockups before anyone pays a cent. Designing and previewing is free, and what you see at Review & Pay is exactly what gets printed.

Is there a minimum order?+

No minimums: order for 2 people or 40, the per-item price is the same. Larger sizes (2XL and up) cost the same as standard sizes too.

What if something arrives misprinted or damaged?+

Email support@getgroupmerch.com a photo within 30 days and we'll reprint it free, no need to send anything back. Because every item is custom-printed for your group, we can't accept returns for size preference, so double-check everyone's sizes before ordering. Full details are on our Shipping & Returns page.

Will it arrive before my trip?+

Most orders arrive within about two weeks: printing takes 2–7 business days and delivery another 3–8. During busy periods allow up to 3 weeks. We show a delivery estimate at checkout, and you get tracking as soon as it ships. If your event has a hard date, order early.

Who handles shipping?+

Fulfillment is print-on-demand. We submit your order and route it to suppliers that minimize split shipments, then share tracking with you. Shipping is a flat $8.99 and free on orders over $199.

Can I use this for events other than bachelorettes?+

Yes. GroupMerch works for reunions, retreats, sports teams, birthday trips, and more. Bachelorette is just where we started.